Casey’s eTip: Reframe Certain Interruptions

How you look at an event determines your response. If you’re relaxed and welcoming, you feel more in control… As Dr. George Pickett said, “What you call ‘interruptions’ is my work.” Instead of seeing emails, calls and drop-by’s as interruptions, view them as welcome opportunities to problem-solve and be of service. When you do, you feel calmer and work more productively.

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